Guest Relations Officer – Serves as the primary liaison for guest inquiries, complaints, and requests, ensuring exceptional service standards.
Crew Relations Purser – Manages crew welfare, administrative tasks, and onboard HR-related operations, fostering a positive work environment.
Guest Relations Purser – Handles guest services, financial transactions, and front-desk operations, ensuring smooth communication and problem resolution.
Shore Excursion Manager – Oversees excursion programs, coordinating logistics, guest bookings, and partnerships with tour operators to enhance travel experiences.

Through a structured selection process, compliance with international hospitality standards, and specialized training, we ensure every purser is equipped to deliver operational excellence and superior guest satisfaction.